Contact information

CONTACT INFORMATION

Last Updated: September 20, 2026

Store Name:
Jashenic

Website:
jashenic.com

Customer Support Email:
2422258682@qq.com

Business Operator:
香港粵行貿易有限公司

Business Registration Number:
77850371

Registered Office:

Room 701, Unit 108, 7/F, Tower B
New Mandarin Plaza
14 Science Museum Road
Tsim Sha Tsui, Kowloon
Hong Kong

CUSTOMER SUPPORT

If you have questions about:

• Orders
• Shipping
• Returns
• Refunds
• Products
• Payments
• Website issues
• Privacy requests
• General customer service

please contact us by email:

2422258682@qq.com

If your question relates to an existing order, please include your order number so we can assist you more efficiently.

CUSTOMER SERVICE METHOD

We currently provide customer support primarily by email.

We do not currently provide a customer service telephone number.

RESPONSE TIME

We aim to respond to customer inquiries within a reasonable period during normal business days.

Response times may be longer during weekends, public holidays, promotional periods, or high order-volume periods.

BUSINESS INFORMATION

Jashenic is operated by:

香港粵行貿易有限公司

Business Registration Number:
77850371

Registered Office:

Room 701, Unit 108, 7/F, Tower B
New Mandarin Plaza
14 Science Museum Road
Tsim Sha Tsui, Kowloon
Hong Kong

For all customer service inquiries:

Email:
2422258682@qq.com

Website:
jashenic.com