Terms of service

Last Updated: September 20, 2026

These Terms of Service govern your use of jashenic.com and any purchases made through Jashenic.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.

1. STORE INFORMATION

Store Name:
Jashenic

Website:
jashenic.com

Operator:
香港粵行貿易有限公司

Contact Email:
2422258682@qq.com

Registered Office:
Room 701, Unit 108, 7/F, Tower B
New Mandarin Plaza
14 Science Museum Road
Tsim Sha Tsui, Kowloon
Hong Kong

2. ELIGIBILITY

By using this website, you confirm that you are legally capable of entering into a binding agreement and making online purchases under the laws applicable to you.

3. PRODUCTS AND INFORMATION

We make reasonable efforts to ensure that product descriptions, prices, images, colors, specifications, and other information displayed on our website are accurate.

However:

• Product colors may vary depending on your screen
• Product appearance may vary slightly due to lighting or photography
• Minor manufacturing differences may occur
• Packaging may change without prior notice
• Product images may not always reflect exact scale

Please review product descriptions and images carefully before ordering.

4. PRICING

All prices are displayed in the currency shown on the website.

Prices may change at any time without prior notice.

The price charged will generally be the price displayed at the time your order is submitted, unless there is an obvious technical or pricing error.

5. ORDERS

Submitting an order does not automatically mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order for reasonable reasons, including:

• Suspected fraudulent activity
• Payment failure
• Incorrect pricing
• Inventory errors
• Incorrect customer information
• Delivery restrictions
• Technical errors

If payment has already been collected for an order that we cancel, we will issue an appropriate refund.

6. PAYMENT

Available payment methods are displayed during checkout.

Payments may be processed by Shopify or third-party payment processors.

You agree to provide accurate, complete, and authorized payment information.

We are not responsible for delays caused by banks, card issuers, payment processors, or other third-party payment services.

7. SHIPPING

We currently primarily serve customers in the United States.

Shipping methods, shipping charges, and estimated delivery times are displayed during checkout.

Delivery estimates are not guaranteed and may be affected by:

• Carrier delays
• Weather conditions
• Public holidays
• High seasonal demand
• Operational disruptions
• Address problems
• Other circumstances beyond our reasonable control

For more information, please review our Shipping Policy.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before purchasing.

9. ORDER CANCELLATIONS

If you need to cancel or modify an order, please contact us as soon as possible at:

2422258682@qq.com

Once an order has entered processing or has been shipped, we may no longer be able to cancel or modify it.

10. PROMOTIONS AND DISCOUNTS

From time to time, we may offer:

• Discount codes
• Promotional pricing
• Free shipping offers
• Limited-time promotions
• Spin-wheel or promotional rewards

Promotions may be subject to additional conditions, including:

• Expiration dates
• Minimum purchase requirements
• Product exclusions
• Quantity restrictions
• One-use limitations

We reserve the right to modify or end promotions where permitted by law.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, content on jashenic.com, including:

• Text
• Graphics
• Logos
• Branding
• Website layout
• Product photography
• Original design elements

is owned by us or used with authorization.

You may not reproduce, copy, distribute, sell, or commercially exploit website content without permission.

12. PROHIBITED USE

You may not use this website:

• For unlawful purposes
• To commit fraud
• To impersonate another person
• To submit false payment information
• To interfere with website security
• To transmit viruses or malicious code
• To attempt unauthorized access
• To violate intellectual property rights
• To misuse website functionality

13. THIRD-PARTY SERVICES

Our website may rely on third-party services including:

• Shopify
• Payment providers
• Shipping carriers
• Analytics services
• Advertising platforms
• Social media platforms

These third parties may have their own terms, privacy policies, and operating conditions.

We are not responsible for third-party websites or services outside our reasonable control.

14. WEBSITE AVAILABILITY

We do not guarantee that the website will always be:

• Available
• Error-free
• Uninterrupted
• Free from technical issues

We may temporarily suspend access for maintenance, updates, security reasons, or technical issues.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Jashenic and its operator will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

• Use of the website
• Product use
• Shipping delays
• Third-party services
• Website interruptions
• Loss of data
• Lost profits or opportunities

Nothing in these Terms limits rights or liabilities that cannot legally be excluded.

16. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for claims, losses, or damages resulting from:

• Your unlawful use of the website
• Your violation of these Terms
• Your infringement of third-party rights

17. CONSUMER RIGHTS

Nothing in these Terms is intended to exclude or restrict consumer protections that cannot lawfully be waived under applicable law.

18. GOVERNING LAW

These Terms are generally governed by the laws applicable to our business in Hong Kong.

However, customers may also have mandatory consumer rights under the laws of their place of residence, including applicable U.S. consumer protection laws.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be posted on this website.

Continued use of the website after changes may constitute acceptance of the updated Terms where permitted by law.

20. CONTACT US

If you have questions about these Terms, please contact:

Jashenic

Email:
2422258682@qq.com

Website:
jashenic.com

Operator:
香港粵行貿易有限公司